Last Updated: 11-11-2025
Renobibi (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparent, secure handling of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian data protection laws.
Renobibi is a Belgian construction and renovation company providing professional building services. For any questions regarding this Privacy Policy or your personal data, you can contact us at:
Email: info@renobibi.be
Phone/WhatsApp: +32 493 49 61 02
We collect personal data through four types of contact/quotation forms:
Name
Email address
Project details
Name
WhatsApp number
Project details
Name
Email address
Phone number
Address
Project details
Name
WhatsApp number
Project details
Images related to the property or project
Your data is processed exclusively for two purposes:
Preparing quotations and estimating project costs
Customer service and communication regarding your request or project
Your data is processed based on:
Your consent when you submit any of our forms
Contractual necessity in order to provide a quotation or perform requested services
Legitimate interest for follow-up related to your specific project inquiry
Your data is stored in the following systems:
Email inbox (provided by hosting provider located in France)
Internal CRM integrated into our WordPress system
WhatsApp data stored only within the WhatsApp system
All storage follows GDPR-compliant practices, including controlled access.
Your data is accessible only to the owner of Renobibi for the purpose of providing quotations and customer support.
No third parties have access unless:
Required by Belgian law
Necessary for legal or administrative compliance
We use:
Google Analytics via Google Tag Manager
Cookie management plugin on WordPress
Visitors are informed and may accept or reject cookies according to GDPR requirements.
Cookies are used solely for:
Website performance
Visitor insights
Basic behavior analytics
We use industry-standard security measures, including:
SSL (HTTPS) encryption
Secure hosting provider in France
Access control to all accounts
These measures reduce unauthorized access risks and protect your information.
We store your data for the period required by Belgian law and only as long as necessary to:
Prepare quotations
Maintain customer communication and project records
When no longer needed, data is securely deleted or anonymized.
You have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent at any time
Request limitation of processing
Object to processing
Request a copy of your data (data portability)
You can exercise these rights by contacting:
WhatsApp communication is limited strictly to:
Messages you send
Project-related details
Images related to your property
No additional data is collected outside WhatsApp’s system.
Our website may contain links to external pages. Renobibi is not responsible for the privacy practices of third-party websites.
We may update this Privacy Policy when required by laws or technical changes. The date at the top of the document indicates when this policy was last updated.
